OnePlus Care

Covers your device against damages by all accidental drop, crash, breakage or liquid for a period of TWO (2) years from the next day of the activation date and defects in materials and workmanship when used normally for a period of ONE (1) year from the expiry date of manufacturer’s warranty period. The deductible fee for incident is subject to the device variant.

Comprehensive protection to your device

OnePlus 11 CA$169

OnePlus 10T CA$169

OnePlus 10 Pro CA$219

OnePlus 9 CA$219

OnePlus 9 Pro CA$219

OnePlus 8T CA$179

OnePlus 8 CA$219

Nord N10 5G CA$89

Nord N100 CA$89

Nord N20 5G CA$89

Extended Warranty Plan

Covers the defects in materials and workmanship when used normally for a period of ONE (1) year from the expiry date of manufacturer’s warranty period.

Extend the manufacturer’s warranty for one year

OnePlus 11 CA$39

OnePlus 10T CA$39

OnePlus 10 Pro CA$49

OnePlus 9 CA$49

OnePlus 9 Pro CA$49

OnePlus 8T CA$39

OnePlus 8 CA$49

Nord N10 5G CA$15

Nord N100 CA$15

Nord N20 5G CA$15

Screen Protection Plan

Covers your device against damages to the screen by an accidental drop, crash or breakage for a period of ONE (1) year from the next day of the activation date. The deductible fee for incident is subject to the device variant.

Protect the screen from the risk of breakage

OnePlus 11 CA$69

OnePlus 10T CA$69

OnePlus 10 Pro CA$89

OnePlus 9 CA$89

OnePlus 9 Pro CA$89

OnePlus 8T CA$79

OnePlus 8 CA$89

Nord N10 5G CA$42

Nord N100 CA$42

Nord N200 5G CA$42

Nord N20 5G CA$42

Accidental Damage Protection Plan

Covers your device against damages by all accidental drop, crash, breakage or liquid for a period of ONE (1) year from the next day of the activation date. The deductible fee for incident is subject to the device variant.

Protect your device from the risk of all accidental damages

OnePlus 11 CA$89

OnePlus 10T CA$89

OnePlus 10 Pro CA$119

OnePlus 9 CA$119

OnePlus 9 Pro CA$119

OnePlus 8T CA$89

OnePlus 8 CA$109

Nord N10 5G CA$49

Nord N100 CA$49

Nord N200 5G CA$49

Nord N20 5G CA$49

  • Purchase Process
  • Claim Process
  • Buy it Now
  • Verify IMEI
  • Choose your Plan
  • Read and agree to the Terms & Conditions
  • Submit and pay
  • Plan activated

Customer Notice

  • The OnePlus Protection Plan is only available for devices activated within 30 days;

  • Before you buy the OnePlus Protection Plan, please read the Terms and Conditions;

  • Raise your request via OnePlus Care App or Call Center
  • Auto approval
  • Ship your device to service center
  • Repair the device
  • Return the device back to you

Customer Notice

  • To claim the Protection Plan service, please raise a service request via OnePlus Care App or Servify consumer web portal https://oneplus.servify.tech/

  • Your device will be diagnosed and repaired in our service center under the coverage of your Protection Plan, any other damages out of the coverage of your Protection Plan may subject to a paid repair service.
  • This OnePlus Protection Plan is currently only available for OnePlus 8/8T/Nord/9 series device.

Additional Information

  • How to claim in case of a damage?

    1、 Raise a request in the OnePlus Care App or Servify web portal https://oneplus.servify.tech/
    2、 Answer a few questions on the incident
    3、 On approval, schedule a pick-up of damaged device
    4、 Device will be repaired at an authorized service center and sent back to you

  • How much do I need to pay?

    If the damage repair is covered under the plan (subject to fulfillment of all mandatory conditions), you only pay:
    1、 CA$29 for a screen damage replacement and CA$99(8,8T Series) / CA$49(Nord Series) / CA$79(9 Series) / for damages other than screen or replacement of the device.
    2、 Any other charges not covered under the plan, the charges would be notified to you before repair.

  • How long will it take?

    The complete process takes about 7-15 business days (subject to parts availability) from the time you submit all the documents.

  • Additional Plan Benefits

    1、 The only Protection Plan authorized by OnePlus.
    2、 Free logistics for mail-in and delivery during your claim.
    3、 Completely paperless claim process.
    4、 Completely transparent and hassle-free process with real time updates on service request through app and web.

  • How long can I return a product protection plan？How?

    Within 30 days.Contact Call centre.